Just Schedule A Visit and choose a date to start your service. Before your actual service starts, we will pop by your home or office for a ‘Welcome Meeting’ — a one-time meeting to answer any questions, note down how you like things done, and sort a key.
MTDL does cleaning plus so much more! Because you have a lot more than just cleaning on your to-do list, we create a customised service around your unique needs. We clean plus organise, do projects, shop, run Delivery errands, and manage Add-On services with other trusted professionals to tackle home and garden maintenance, too.

When you tack on our DELIVERY Service (this is where it really gets fun), your To-Do Guru will run errands outside of your home or office. Imagine: keys getting magically cut, PO box mail being retrieved, essential groceries appearing in your fridge, the dry cleaning being brought to the shop and returned to your closet on the next visit.  And you can rest easy knowing that we are fully insured and back you with our Quality Guarantee.

We’re working on it!  Currently, we are expanding rapidly in the Auckland region, mainly the North Shore, Ponsonby, Newmarket, Remuera and St Heliers.

We are able to offer services to areas that have the highest concentration of signups first, so let your friends and neighbours know about us, and we’ll see you sooner than later!

Our To-Do Gurus are caring, organised, trustworthy professionals who keep your home or office clean and tidy, and run your delivery errands so that you don’t have to!   They are knowledgeable multi-taskers who are keen to contribute to the MTDL vision of helping and delighting customers, quality-guaranteed. Like a concierge, PA, Wing Man, Girl Friday, Robin, they provide the back up so that you can focus on what you really need to do.

Each To-Do Guru must pass TDDA vetting and an interview process (previous work referees, background, work history). They are fully trained in the My To Do List cleaning and organisational systems, and regularly up-skilled.  Note: your home or office is also protected by our Public Liability insurance.

You will get to know your To-Do Guru well as they will be the same person to visit your home or office each week. Please bear in mind that sometimes schedules change and we may have to send a temporary or permanent replacement.  If there are ever any changes, we’ll always let you know.

When you become a My To Do List customer, you get a wealth of support for maintaining your home inside and out! And you get the skills and reliability of the entire MTDL Team who work hard to provide the best service every visit.

With our TIDY UP or HELPING HAND service, you get a caring To-Do Guru who does whatever agreed tasks are on your to-do list for the agreed amount of time: from regular cleaning and meal preparation to the more quirky tasks like throwing out expired food in the fridge and organising a cupboard. We can also arrange Add-On services with our professional partners for garden maintenance, house washing, dry cleaning and more!

With our DELIVERY Service, you get a ‘courier’ errand, delivering an item from your home or office to a shop or picking up an item from a shop and bringing it to your home or office.  We will even hang your dry cleaning in the closet and put the milk and steaks in your fridge!  Now THAT’S a comprehensive service!

For more DELIVERY ideas, check out our Facebook and Instagram pages or our website’s Delivery Diary which documents our adventures picking up, dropping off, and running around Auckland!

Easy! This is what we call our Return Service, where your To-Do Guru visits twice, three times four times or even five days per week. Tack on Deliveries and Add-On Services, as needed. This is how you can put your chores and errands on “automatic” and really free up time to do what you need to do.
Yes, if you would like different tasks done, a different room tidied or special odd-job completed, you can communicate this to your To-Do Guru via our handy web app.

If you believe more time will be needed, do let us know in advance so we check our schedule.

Just keep in mind that your To-Do Guru may not be able to stay longer than your agreed time and please remember that they are only human!  Your To-Do Guru will do their best, but if your request cannot be completed, they will let you know why and offer a solution for next time.

We can, just book it in with us! We can work weekends by appointment, too.
This is no problem.  We will simply bill you at our subsequent hourly rate plus mileage per extra delivery.
Our team can help with the BIG project of unpacking after you move into your new home. We’ll unpack all of the boxes, hang clothes in the closet, set up the kitchen and make the beds – all ready for you to relax! Contact us to discuss your plan.
No. As long as you have sorted a key or other access, and all of the alarm details, you don’t need to be home.

Note: at the start before your regular service begins, your To-Do Guru would like to meet you at your home or office for a one-time Welcome Meeting to understand your needs and sort the key. P.S. We have a variety of key hiders for sale if you’d like to buy one.

You can update your to-do list in our handy app anytime.  Simply log in, click on the date of your visit and then alter, delete or add new tasks plus memos.  We recommend making task changes by 8:00am on the morning of your service. Any Delivery changes should be made at least 24 hours prior to your visit date.

Alternatively, you can leave a message with our office anytime.

You will need to contact the Office ([email protected]) and check that the day and/or time you prefer is available.  You will not be charged a change fee if you make changes at least 24 hours prior to the original booking.  For changes made within 24 hours of your original booking, or in the event of Non-Access to your property, you may be charged a fee.

Please note that if you make day and/or time changes, it may not be possible to provide the same To-Do Guru.

Please contact the Office and/or your To-Do Guru, preferably in writing, at least 7 days prior to your last date of service.  To contact the Office, email ([email protected]) or call us.
Yes!  We love feedback because we want to know that your experience has been just the way you want it  — if not, we would like to know how we can fix that.

And if you have a positive service experience, we’d love if you could share that with others in a Facebook, Trade Me, or Google review.

Let your To-Do Guru know what you’re unhappy with so that they can try to resolve the problem directly with you first.

If this doesn’t work, or you wish to handle the problem anonymously without alerting your To-Do Guru, please contact the Office and we will do our best to find a solution.  Our vision is to help and delight our customers, quality-guaranteed.

You do. But we can stock you regularly with new cleaning cloths and Earthwise sprays if you prefer, and our products are reasonably priced. (Earthwise cleaning sprays are plant based and contain no phosphates, nitrates, chlorine, or ammonia.)

Our To-Do Gurus prefer to use your cleaning equipment, ie, your vacuum and mop. However, we do carry back up equipment, if needed.

Yes! You will find us on Facebook at @mytodolistnz and on Instagram at mytodolistnz where we post weekly Home Hacks and pictures of our adventures running errands around Auckland. Be sure to follow and like our page and pics!

And if you don’t want to miss any handy Home Hacks or lifestyle tips, sign up to our monthly Newsletter.

#choresdone #lesswork #moreplay #letusdoit #wegotthis #helpinghand #yourelax #mytodolistnz

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